Speaker: Sören Pareigis

Modern service desks are under increasing pressure from growing ticket volumes, IT skills shortages, rising security requirements and the need for faster issue resolution. In the IT Service Ecosystem, LogMeIn helps IT teams address these challenges with AI-powered capabilities that enable faster incident identification, more efficient remote support sessions and automated knowledge capture and documentation.

Discover how intelligent session summaries, automated documentation, AI-driven insights, and contextual recommendations can boost service desk productivity, support audit and compliance requirements and enhance the end-user experience. Learn how organisations can transform reactive troubleshooting into a more efficient, secure and well-documented ...