Service

IT-Service Contract

by bitbone AG

Logo of Bitbone

Key Facts

  • Effektive IT-Unterstützung
  • IT-Outsourcing
  • Managed IT Services

Categories

  • Application security
  • Email security solutions
  • Network monitoring
  • Systems/Client management
  • VPN/remote access

Key Facts

  • Effektive IT-Unterstützung
  • IT-Outsourcing
  • Managed IT Services

Categories

  • Application security
  • Email security solutions
  • Network monitoring
  • Systems/Client management
  • VPN/remote access
Show More

PRODUCT DESCRIPTION

Too much IT? Too little personnel? Secure qualified support for your IT! IT is becoming more and more complex, many tasks require special know-how, and especially the qualified personnel is missing. At the same time, many routine tasks are necessary to make systems and applications fail-safe and attack-proof. If you are technical support for your systems and applications, we have the right solution for the solution: the Bitbone SERVICE CONTRACT. It consists of a basic contract part, which regulates legal and commercial matters, and an individual service part, which we provide components and services to be provided individually for you. Choose according to your needs: - Virtual Admin: Individually agreed hours per month for planned expenses - (maintenance, support, administration) - Managed Monitoring Server: Monitoring of the server infrastructure with reporting to the service desk (services, metrics, utilization and availability) - Managed monitoring and administration of clients: Monitoring of clients for utilization, patch status and remote administration - Managed Endpoint Security: Operation, maintenance, testing and updating of endpoint security (with license per user and month) - Managed Vulnerability Management: Continuous scans of the infrastructure for vulnerabilities (alternatively one-shot, monthly, quarterly, annually) - Managed E-Mail Security: Hosted mail and spam protection, malware protection (charged by mailbox per month) - Please ask for further services with which we can support you. Managed Backup, Managed Firewall, Managed Awareness Training, Managed ... - we can do it!

Show More

Product Expert