Header of c.a.p.e.

Hall 7 - Booth Number 7-104

c.a.p.e. IT GmbH

c.a.p.e IT GmbH
producer of open source software KIX for IT- & technical customer service


  • IT service management and infrastructure library
  • CIP – Critical Infrastracture Protection (security solutions)
  • Open source (software and services)
  • Business continuity
  • Health services (IT security solutions)
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Schönherrstraße 8
09113 Chemnitz

About us

The Chemnitz IT specialists from cape IT have been developing the KIX open source service system for many years. The highly functional software supports IT teams in the optimization and standardization of processes in IT service, in technical customer service as well as in maintenance & facility management processes and after sales service.

KIX integrates seamlessly into the existing IT, supplements the company's internal workflows and supports employees in completing service orders. Whether for SMEs, large multinational corporations, public or state institutions: KIX offers the right service solution for every company size and individual requirement.

"We, that are our users, our partners and cape IT." This statement is behind everything we live as cape IT, what we do and what drives us. We not only see ourselves as a manufacturer, but also offer a wide range of professional support and services for our products. We will continue to develop and expand these.

KIX is like a construction kit. The mission of cape IT is to select the right modules from the large box and to provide ready-to-play configurations. With this flexibility and strategy, it is our aim to establish KIX in Europe as THE service management system on an open source basis and to offer the greatest security and perspective for sustainable, successful cooperation.

As a full service provider, we support our customers in analyzing their processes, in software implementation and with individual extensions. Comprehensive support services and a qualified training program complete the offer. She is also involved in key industry associations such as the Open Source Business Alliance, BITKOM and itSMF.
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