Software

fuentis CMDB - Configuration Management Database

by fuentis AG

Logo of fuentis AG

Key Facts

  • CMDB
  • ITIL
  • ITSM

Categories

  • Asset management / IT documentation
  • Banking (IT security solutions)
  • Health services (IT security solutions)

Key Facts

  • CMDB
  • ITIL
  • ITSM

Categories

  • Asset management / IT documentation
  • Banking (IT security solutions)
  • Health services (IT security solutions)
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PRODUCT DESCRIPTION

Configuration Management Databases (CMDB) are central databases for all objects, infrastructures and people that are important in IT service management. In general, the purpose of a CMDB is to support the IT Infrastructure Library (ITIL) in medium and large organizations and, ideally, to map the functions and roles of configuration items (assets) as well as their ITIL processes. In doing so, organizational assets such as organizational units, business processes, employees or buildings can be configured as Configuration Items (CI) using resources such as hardware and software, documents and services.

Extract of the functionalities of the fuentis CMDB basic module:
• Central data source and work basis for IT service management
• IT-technical, object-technical, commercial, organizational, process-related, infrastructural, legal and safety-critical information in one place - complete, up-to-date, compliant with standards and free of redundancies
• Complete mapping of the IT infrastructure (ITIL)
• Connection/synchronization of IT service management systems and other data sources
• Configurable items for IT management and IT security
• Graphical display of item dependencies
• Identification of disruptive factors and causes of disruption (risk analysis)
• Determination of effects (change management)
• The administration of documents of the individual assets (descriptions, versioning and assignments to assets) takes place in the central module fuentis DMS, which is directly connected to the fuentis CMDB.

For further information see:
https://www.fuentis.com/cmdb-configuration-management-database.html

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