Service

Incident Response Retainer

by G DATA CyberDefense AG

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Key Facts

  • guaranteed response times in case of IT security incidents
  • transparent and easily calculable costs
  • a BSI qualified APT responder at your side

Categories

  • Risk analysis and management
  • Consulting IT security

Key Facts

  • guaranteed response times in case of IT security incidents
  • transparent and easily calculable costs
  • a BSI qualified APT responder at your side

Categories

  • Risk analysis and management
  • Consulting IT security
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PRODUCT DESCRIPTION

Benefit from a solid partnership with G DATA CyberDefense - regardless of whether you are acutely affected by an incident or need preventive support. With our Incident Response (IR) Retainer Model, you can be sure of long-term support in all IT security matters from a strong partner who is familiar with your company and, in particular, your IT infrastructure and can therefore react quickly in an emergency. For this purpose, we analyze your IT infrastructure, uncover potential weaknesses and prepare your company for possible incidents in an individual onboarding workshop. In this way, we lay the foundation for your incident readiness. In the event of an incident, you can reach competent employees around the clock to answer your initial questions and establish the connection to our responders. They will contact you within guaranteed response times, support you by phone for immediate measures and discuss the further procedure with you. If an on-site visit is necessary, our specialists will be on their way to you within the agreed time. Do you have no IT security incident? We are happy for you and convert the IR services included in the retainer into consulting services. The long-term improvement of your IT security is our motivation as your reliable partner! With the IR Retainer Gold Service, we offer you an entry-level framework contract for our IR services. If you place high demands on your IT security and want to achieve the highest level of incident readiness, we support you with the IR Retainer Platinum Service.

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