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Key Facts
- Guaranteed hardware replacement
- 24/7 active monitoring
- Above-standard service level
Categories
Penetration tests Vulnerability and patch management Managed security services Planning of data centers and IT infrastructures Virtualization Education / training / qualification IT service management Data recovery Authentication Firewalls Consulting IT security Data protection, data security User (rights) management Security management Risk analysis and management
Product information
The OneCare technical support services program is designed for companies that consider ICT important in their business and need everything to work flawlessly.
OneCare goes beyond the scope and level of proactivity of standard services provided by conventional hardware and software vendors. Unlike the basic (and often extended) warranties offered by manufacturers, our program provides the following benefits:
Guaranteed hardware replacement at many SLA levelsInstallation of software updatesConsultation on development plan and network change requestsHW/SW prophylaxis and active 24/7 monitoring