Effective incident response is more than just technology – it depends on collaboration. Terms like “root cause analysis,” “zero-day,” or “RAM dump” may make non-technical colleagues’ ears ring. But a shared language alone is not enough to successfully master IT security crises.

This talk will show how team dynamics can make the difference between chaos and clarity in critical security incidents. Using practical examples from incident response, it illustrates how to combine technical excellence with human factors, avoid common pitfalls, and establish processes that help teams become resilient and responsive.

Participants will gain hands-on insights into how the key factors of successful teamwork can be applied to cybersecurity incident response – from preparation to response ...