
Highway to hell: leadership failure in a crisis as a catalyst
AI provides patterns, not the decision. Where crises really go wrong: it’s the lack of training in the human factor, not the tool.
Topic
When & Where
Details
Format:
Lecture
Language:
German
Session description
Ransomware strikes.
The clock is ticking.
There are checklists and options on the table, but no answers.
AI provides reporting, monitoring, and patterns. What it doesn’t provide: the decision in an emergency.
The moment when three departments are talking at once in the operations center, everyone is right, and yet no one makes a decision - that’s when the crisis spirals out of control.
It’s not the tool’s fault.
It’s the person whose expertise is certainly present in the room, but who, in a crisis, isn’t being consciously guided by anyone.
25 years of CISO experience and over 1,000 days in escalated situations paint the same picture: maturity models and frameworks point to the organization, but it’s peop ...

