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Highway to hell: leadership failure in a crisis as a catalyst

AI provides patterns, not the decision. Where crises really go wrong: it’s the lack of training in the human factor, not the tool.

Topic

Education and training

When & Where

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Tue, 10/27/2026 12:20 PM - 01:20 PM

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Room Istanbul, NCC Ost

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Details

  • Format:

    Lecture

  • Language:

    German

Session description

Ransomware strikes. 

The clock is ticking. 

There are checklists and options on the table, but no answers. 

AI provides reporting, monitoring, and patterns. What it doesn’t provide: the decision in an emergency. 

The moment when three departments are talking at once in the operations center, everyone is right, and yet no one makes a decision - that’s when the crisis spirals out of control. 

It’s not the tool’s fault. 

It’s the person whose expertise is certainly present in the room, but who, in a crisis, isn’t being consciously guided by anyone. 

25 years of CISO experience and over 1,000 days in escalated situations paint the same picture: maturity models and frameworks point to the organization, but it’s peop ...