Insight session image of Knowledge Forum B

Beyond ‘Human Firewall’ – Sustainable Cyber Resilience through Serious Gaming

What really changes behaviour? The ACTION framework, serious gaming and practical examples from modern cybersecurity awareness.

Topic

Awareness / Phishing / FraudEducation and training

When & Where

calendar_month

Thu, 10/29/2026 09:30 AM - 10:00 AM

location_on

Forum B, Booth 7A-206

Download session as iCaldownload_for_offline

Details

  • Format:

    it-sa insights

  • Language:

    German

Session description

Speaker: Marcus Schaper 

Beyond the Human Firewall – Building Sustainable Cyber Resilience through Serious Gaming

Every year, organizations invest millions in cybersecurity awareness. Employees complete web-based trainings, click through e-learning modules, and pass knowledge assessments. Yet they still fall for phishing attacks, bypass security policies, or make poor decisions under pressure.

Why? Not because the content is wrong. But because knowledge alone rarely changes behavior.

Research from the cognitive sciences, psychology, and sociology provides compelling evidence of what it really takes to create lasting behavioral change. The A.C.T.I.O.N. Framework brings these insights together in a practical model and helps explain why many traditional awarene ...