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When confidential data ends up in AI tools: How MSPs protect customers from data leaks

Generative AI tools such as ChatGPT are already being used in businesses on a daily basis, often without the IT department’s knowledge. This gives rise to new risks such as data leakage, compliance breaches and so-called ‘shadow AI’ applications.

Topic

AI & Quantum SecurityData security / DLP / Know-how protectionManaged Security Services / Hosting

When & Where

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Wed, 10/28/2026 02:30 PM - 02:45 PM

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Forum E, Booth 9-105

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Details

  • Format:

    Management lecture

  • Language:

    German

  • Action includes Q&A:

    Yes

Session description

Speaker: Marcel Henker

In this presentation, MSPs will learn how to gain visibility into their clients’ use of AI, protect sensitive data and establish secure governance frameworks. Using practical examples, we will demonstrate how managed services centred on GenAI Protection create new business opportunities whilst strengthening clients’ cyber resilience.

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