Speaker: Benjamin Kaufmann

Your emergency plan is written. Responsibilities are assigned. Recovery time objectives are documented. Systems, service providers and contacts are all neatly recorded.

So everything is fine?

Not necessarily.

Because emergency planning doesn't live in a single document. A phone number changes. A service provider drops out. A system becomes more critical. A recovery time is adjusted. A process changes.

And suddenly, different documents tell different truths.

Here's the dangerous part: every single document can look perfectly plausible. The error sits between the documents.

That's exactly the point.

A complete emergency plan is not yet a reliable one. What matters is whether the information fits together, whether d ...