
Reducing helpdesk tickets – Password Reset as a self service
Reduce operating expenses of the helpdesk and optimize work routines by enabling users to reset and change passwords autonomously
Topic
When & Where
Tue, 04/13/2021, 14:00 - 14:15
Details
Format:
Technology lecture
Session description
The issue of password security has been important for a long time. However the situation has become more serious through legal requirements such as the EU General Data Protection Regulation (EU GDPR) and the increasing number of hacker attacks.
As you enable employees to autonomously reset and change their passwords without intervention of the IT department, you will optimize work routines and significantly reduce operating expenses of your helpdesk.
With BAYOOSOFT ACCESS MANAGER PASSWORT RESET users can choose from various authentication methods which leads to a verifiable high acceptance of the system. At the same time attestation and reporting functions ensure auditing acceptability and compliance to data privacy of your processes.
During this presentation you ...