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Header of OTRS AG
Manufacturer

Hall 7 - Booth Number 7-544

OTRS AG

OTRS AG is the manufacturer of the enterprise service management suite OTRS.

WE OFFER:

  • Banking (IT security solutions)
  • BSI IT baseline protection (products and services)
  • Computer emergency response team (CERT)
  • ISMS (ISO-IEC 2700x/BS 7799)
  • IT service management and infrastructure library
  • Asset management / IT documentation
  • CIP – Critical Infrastracture Protection (security solutions)
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Zimmersmühlenweg 11
61440 Oberursel
Germany

About us

About OTRS Group

OTRS Group is the manufacturer and the world’s largest provider of the enterprise service management suite OTRS, awarded with the SERVIEW CERTIFIED TOOL seal of approval.

It offers companies industry-independent solutions for structured communication in customer service, IT service management and security management. In addition to the core product OTRS, the security solutions STORM and CONTROL ensure efficient cybersecurity incident management and transparent documentation in accordance with standards such as ISO 27001.

Among its customers are Lufthansa, Airbus, Porsche, BSI (Federal Office for Security in Information Technology), Max Planck Institute, Toyota and TUI Cruises. The company consists of OTRS AG and its five subsidiaries OTRS Inc. (USA), OTRS S.A. de C.V. (Mexico), OTRS Asia Pte. Ltd. (Singapore), OTRS do Brasil Soluções Ltda. (Brazil) and OTRS Magyarország Kft. (Hungary). OTRS AG is listed on the basic board of the Frankfurt Stock Exchange. For more information, see www.otrs.com.


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Employees

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