Is your network sometimes a “black box” and problems are difficult to pinpoint? Are you struggling with the complex administration of individual switches or access points? Do you spend endless amounts of time analyzing logs to solve user problems? Do you lack transparency in the network, especially when changes occur? Is your network eating up your precious time?

Imagine a “usual” support request: Ms. Müller has problems with the internet. The typical questions from support: “Since when? How long? Permanent or sporadic? Are other users also affected? Are these users on the same switch, access point, on the same floor or in the same building?

Wouldn't it be ideal if you no longer had to laboriously ask the user for answers to ...