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Key Facts
- Guaranteed hardware replacement
- 24/7 active monitoring
- Above-standard service level
Categories
Application security Network security Storage solutions Cloud (computing) security IT service management Penetration tests Risk analysis and management Vulnerability and patch management Security management SIEM Security information and event management Firewalls Data recovery Data protection, data security Authentication User (rights) management
Product information
The OneCare technical support services program is designed for companies that consider ICT important in their business and need everything to work flawlessly.
OneCare goes beyond the scope and level of proactivity of standard services provided by conventional hardware and software vendors. Unlike the basic (and often extended) warranties offered by manufacturers, our program provides the following benefits:
Guaranteed hardware replacement at many SLA levelsInstallation of software updatesConsultation on development plan and network change requestsHW/SW prophylaxis and active 24/7 monitoring