We offer
Vulnerability and patch management IT service management Risk analysis and management ISMS (ISO-IEC 2700x / BS 7799) Computer emergency response team (CERT)
Industry
Small and medium-sized enterprises Critical Infrastractures Industrial IT security
Contact information
About us
OTRS AG is the manufacturer and the world’s largest provider of the enterprise service management suite OTRS. Now part of EasyVista, OTRS AG offers companies industry-independent software solutions for structured communication in customer service, IT service management and security management. In addition to the core product OTRS, the security solution STORM ensures efficient cybersecurity incident management and transparent documentation in accordance with standards such as ISO 27001.
Among its customers are Lufthansa, Porsche, BSI (Federal Office for Security in Information Technology), Helios Kliniken, Haribo, Bosch, and TUI Cruises. The company consists of OTRS AG and its five subsidiaries OTRS Inc. (USA), OTRS S.A. de C.V. (Mexico), OTRS Asia Pte. Ltd. (Singapore), OTR ...Products
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Keywords
Cyber SecurityIT SecurityITSMSecurity Incident ManagementTicketing systemVulnerability Management