JOB DESCRIPTION
We are looking for a (Senior) Account Manager to help us further expand our growth in the existing customer business. You are responsible for the support and expansion (up- and cross-selling) of the existing customer segment. You will be the first point of contact for our customers and ensure that they are dealt with quickly and professionally.
As a (Senior) Account Manager at Myra, you will implement sales activities in the existing customer business in a target and result-oriented, proactive and independent manner. You will solve our customers' problems and answer their questions while building very good relationships up to C-level.
YOUR TASKS
- You are the first point of contact for our customers and ensure that their needs are met
- You solve customer problems and answer customer enquiries quickly, purposefully and professionally and ensure that our customers are satisfied and use our products successfully.
- One focus of your work is up- and cross-selling. You will work closely with the sales and marketing team to identify new sales opportunities and develop existing customer relationships
- You proactively work to ensure that customers are aware of and use all our products and services
- You analyse customer needs and work closely with our customers to optimise the use of our products and services
- You help develop solutions that increase our customers' business success and ensure that our products meet their expectations
- You will work closely with other teams to ensure that our customers are successful and that our products meet the needs of the marketplace.
- You represent Myra professionally at trade shows & events to strengthen your network and win new opportunities
YOUR PROFILE
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You have relevant experience as a (Senior) Account Manager (or similar) in B2B sales in the SaaS environment.
- You have at least 2 years of experience in the field of IT security
- You have excellent organisational and communication skills and always go the last mile for the customer
- You have experience with Quarterly Business Reviews (QBRs) and are able to increase sales in a continuous exchange with the customer.
- You find it easy to navigate a fast-changing environment with shifting priorities.
- You work out of our office in Munich and are willing to travel up to 20% of your working hours
- You speak fluent German and English
ABOUT US
We protect real life from digital threats: This is the mission that the Myra Security team is most passionate about. The digital protection of companies, critical infrastructures and public clients is vital for our society. As a German technology manufacturer, Myra offers a secure, certified Security-as-a-Service platform to protect digital business processes. Myra's smart technology monitors, analyses and filters harmful internet traffic even before virtual attacks cause any real damage.
WHAT WE OFFER YOU
- an internationally active technology company in an industry with a secure future
- an extremely competitive basic salary with bonus payments for outperformers as well as 30 days paid leave
- Structured onboarding with regular training
- flexible working hours and an agile working environment with a new-work character
- a collaborative environment and individual scope for development
- a centrally located office with a roof terrace, height-adjustable desks, (subsidised) canteen and fresh fruit and drinks for free
- Regular team lunches, barbecues and many other events
- Training budget: You have at least 1,000 euros per year at your disposal for job-related training and further education.
- Wellpass: Your health is important to us. That's why we subsidise your Wellpass membership.
- Bike leasing: Choose the bike of your choice and save up to 40% through tax advantages compared to the conventional purchase.
- Germany ticket for 9€: With us, the 9-Euro-Ticket lives on - for unlimited journeys on German public transport.
- Corporate benefits: The benefits portal gives you employee discounts on offers from many strong brands.
